Members

AmeriHealth Caritas Pennsylvania wants to make sure you and your family stay covered for all of your health care needs.

Here’s what you need to do NOW.

ACT NOW HERE'S HOW
1. Make sure your address and phone number are up to date with DHS.
2. Sign up for alerts from DHS TODAY. Text Alerts and eNotices: Go to www.dhs.pa.gov/COMPASS on a desktop computer and opt-in to get text alerts and emails
3. Complete your renewal information and return to DHS when it is due.

Need more information?

Go to www.dhs.pa.gov/PHE.

You can also call us 24 hours a day, 7 days a week at 1-888-991-7200. For TTY, call 1-888-987-5704.

With Us, It's About You.

AmeriHealth Caritas Pennsylvania is a Medicaid health plan on a mission for quality care. Learn more about what we offer:

Coronavirus Disease (COVID-19)

Members, get information about COVID-19.

Download the member app*

Don’t forget to download the AmeriHealth Caritas Pennsylvania mobile app. The app offers members 18 and over:

  • Digital member ID card.
  • Access to the provider directory.
  • Information about medicines.

*Standard messaging and data fees may apply.

Download the AmeriHealth Caritas Pennsylvania Mobile App on your iPhone® or Android™ smartphone at no cost to you. Visit the Google Play™ or Apple App Store® and search “AHC Mobile.”

You can also always call us 24 hours a day, 7 days a week, at 1-888-991-7200 (TTY 1-888-987-5704).

Latest updates

Member handbook

If you cannot find the information you are looking for on the website or in the member handbook (PDF) you can:

Important information

Member Services: Call 1-888-991-7200 (TTY 1-888-987-5704) to talk to a Member Services Representative 24 hours a day, 7 days a week.

Nurse Call Line: 1-866-566-1513.

If the provider directory is not available, please contact Member Services at 1-888-991-7200 (TTY 1-888-987-5704).

Share your Language Services feedback. Take the survey!

Comparta sus comentarios sobre los servicios de idiomas ¡Realice la encuesta!

Change your PCP, set refill reminders, and more in the member portal.